Support for your distance learning program at ISM

We want to look after you as well as possible - so that your distance learning program is a complete success! To ensure that you feel well advised, we have various contact persons for you:

Study coaches

Our study coaches will help you with all organisational questions regarding your studies. If you have general questions about the program, are considering changing your degree program or have problems with exams, they are exactly the right people to contact!


Our tutors are responsible for providing support within the various modules you can take. They give you feedback on content-related questions and help you with problems with exercises.



The professors are your contact persons in the modules. You can also ask them your questions and get subject-related support.

Support Team/Helpdesk

Your first point of contact is at the helpdesk: If you need help with the learning platform or the e-campus, you can contact the support team here. They are also there to help you with organisational questions and, if necessary, will put you in touch with exactly the right person for your request! The easiest way is to send your request by email directly to

Study online at ISM: Benefit from the advantages of distance learning and prepare yourself ideally for the working world!


Do you have any questions about your education? Then contact us!

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